The Merchant logo
About us

A Pan-African marketplace for creators and freelancers

The Merchant is where African creators and service providers sell digital products and freelance services — with every payment held in escrow until the order is delivered.

Who we serve

Built for the people who make and buy great work

One account can do both: you can buy and sell with the same login.

Buyers

Individuals buying digital products and businesses hiring African talent — paying safely through escrow.

Creators

Digital creators, coaches, and educators selling ebooks, courses, templates, and design assets.

Freelancers

Designers, developers, marketers, consultants, and small businesses offering services with clear scope, delivery timelines, and optional milestones.

How it works

Simple for buyers and sellers

How buying works

  1. Browse products and services, or search the marketplace.

  2. Add items to your bag and check out securely.

  3. Your payment is held in escrow while the seller delivers the product or service.

  4. Confirm delivery to release payment to the seller — or open a dispute from your order if something isn't right.

How selling works

  1. Create an account and set up your seller profile.

  2. Publish your first listing from the dashboard.

  3. When an order is completed and escrow is released, the funds land in your wallet.

  4. Withdraw once your identity and bank details are verified.

The seller guide walks through each step.

Escrow & trust

Escrow is at the heart of The Merchant

Buyers know they won't pay for work that never arrives, and sellers know the money is already there when they start.

Buyer pays into escrow

The payment is taken at checkout, but it doesn't go to the seller yet.

Funds held securely

The money is held securely while the seller delivers the product or service.

Released on delivery

Funds go to the seller when the buyer confirms — or automatically after the escrow window ends if the buyer doesn't respond.

Fair disputes

If there's a disagreement, either side can raise a dispute and our team reviews the evidence before any funds move.

Why we built it

Selling online from Africa should be easier

Selling online from Africa is still harder than it should be: limited access to global payment platforms, currency friction, unreliable payouts, and low buyer trust for high-value digital work. The Merchant gives African creators and service providers one place to list their work and get paid.

Digital products

Ebooks, courses, templates, and design assets.

Freelance services

Clear scope, delivery timelines, and optional milestones.

A graphic designer creating colourful artwork on a drawing tablet
Young African creators celebrating together around a table of sketches and fabrics
The Merchant

Buy and sell with one account

Browse the marketplace today, or set up your seller profile and publish your first listing.